Overview

Observations

Brand

Consumer App

Portal

Outcome

•

2025-2026

Solving Hospitality Payment Disputes Before They Happen

Solving Hospitality Payment Disputes Before They Happen

SCOPE

Brand Identity, Web Design, Mobile App uI/UX, Management Portal uI

INDUSTRY

Hospitality / Fintech

TIMELINE

45 Days

THE PROBLEM

A Full Product Ecosystem for Venues Where Payment Is Delayed

A Full Product Ecosystem for Venues Where Payment Is Delayed

Clubs, cruise ships, and hotels share one thing in common you don't pay at the moment you spend.

You sign a tab. Swipe a wristband. Charge to a room. The bill comes later.


That delay creates disputes. Unauthorized charges, sub-member overspending, unclear transaction histories. It's a legal headache for venues and a trust problem for consumers. VRYFI NOW solves it. Real-time transaction tracking, instant dispute filing, sub-member allowance controls, and End of Visit reports all from one app.

On the other side, a full management portal gives venues complete control over clients, staff, analytics, and dispute resolution.

Avalanche Tech builds software for startups and SMBs. They also run a crypto division and an internal labs wing. They came to us with a generated logo, no brand system, and a presentation that didn’t match their capability. We designed a full brand identity with a parent brand and 3 sub-brands — plus a conversion-focused landing page. Delivered in 10 days.
VRYFI NOW country club marketing visual with spending control messaging and product icon

INITIAL OBSERVATIONS


No brand, no product, no presence — just a sharp understanding of a real problem.

Clubs, cruise ships, hotels. Anywhere payment is delayed, disputes follow.

  1. Spending without visibility

No real-time view of charges. The bill shows up later — too late to question anything.


  1. Sub-member chaos

Everyone charges to one account. No one tracks who spent what.


3. Disputes are a legal nightmare

Slow, manual, expensive. No audit trail, no resolution framework.

Building the Brand

Financial products live or die on credibility.
VRYFI NOW needed to feel like trust.

Financial products live or die on credibility. VRYFI NOW needed to feel like trust.

VRYFI NOW marketing design showing outdoor club signage
Three sub-brand lockups — Avalanche Core, Avalanche Crypto, and Avalanche Labs
VRYFI NOW branded collateral card with logo and on cream background
VRYFI NOW brand identity shown street signage
VRYFI NOW lifestyle brand image featuring a luxury estate venue at dusk with product messaging overlay
VRYFI NOW branded merchandise showing logo lockup alongside a navy branded cap with lifestyle styling
VRYFI NOW brand visual in a street billboard with real-time charge verification messaging

THE CONSUMER APP

Every Interaction Designed to Feel Instant.

Every Interaction Designed to Feel Instant.

With tens of flows we made sure that every interaction is designed to make complex finance feel instant and obvious.

The biggest UX challenge: people don't want to think about money at a club. So the app had to do the thinking for them.

Dashboard

Remaining allowance and recent transactions. Everything you need in one glance.

VRYFI NOW consumer app dashboard displaying member greeting, monthly spending summary, and allowance balance
VRYFI NOW consumer app transaction feed showing real-time charges with amounts and vendor details
VRYFI NOW consumer app transaction feed showing real-time charges with amounts and vendor details

Transaction Feed

Transaction Feed

Every charge appears the moment it happens. Filterable, searchable, real-time.

VRYFI NOW consumer app sub-member spending controls showing limits and dependent management

Spending Control

Spending Control

Set spending limits for dependents and guests. Track who's spending what.

VRYFI NOW consumer app dispute filing screen with Flag This Charge prompt for instant dispute submission
VRYFI NOW consumer app dispute filing screen with Flag This Charge prompt for instant dispute submission

Flag Charges

Flag Charges

See something wrong? Flag it instantly. Goes directly to the venue for resolution.

VRYFI NOW consumer app flow showing transaction list, charge verification process, and confirmed verification status
VRYFI NOW consumer app flow showing transaction list, charge verification process, and confirmed verification status
VRYFI NOW consumer app onboarding screen alongside main dashboard showing spending overview and recent transactions

THE MANAGEMENT PORTAL

Built for complete venue control

Built for complete venue control

Built in 10 days. A full business portal that makes the consumer app possible.

Dashboard

Dashboard

Active members, pending disputes, revenue trends, staff activity all at a glance.
VRYFI NOW management portal dashboard showing club overview with transaction count, revenue, dispute rate, and verification metrics

Member Management

Member Management

Every consumer's profile, transaction history, sub-members, and dispute records.
VRYFI NOW management portal member management table displaying member accounts, contact details, and account statuses

Dispute Resolution

Dispute Resolution

Every dispute from the app lands here. Review, respond, resolve one place.
VRYFI NOW management portal dispute resolution panel showing transaction details, dispute status, and resolution timeline

Dispute Analytics

Dispute Analytics

Spending patterns, dispute rates, resolution times data that helps venues prevent disputes, not just react to them.
VRYFI NOW management portal dispute analytics dashboard with dispute rates, average resolution time, and visual breakdown

AI-Powered Search

AI-Powered Search

Ask anything the portal responds in natural language with data-backed answers.
VRYFI NOW management portal staff management view with team roles list and AI-powered search interface
VRYFI NOW management portal AI assistant responding to a natural language query about top spender data
VRYFI NOW management portal AI-powered analytics showing revenue breakdown by venue area with actionable insights
VRYFI NOW management portal member import confirmation showing successful bulk import of 53 members
VRYFI NOW management portal member profile editor showing account details, allowance limits, and contact information
VRYFI NOW management portal member profile editor showing account details, allowance limits, and contact information
VRYFI NOW management portal AI-powered revenue analytics showing venue-level spending breakdown with bar chart
VRYFI NOW management portal AI-powered revenue analytics showing venue-level spending breakdown with bar chart

OUTCOME

45 days. Brand identity, 35+ app flows, and a full management portal from concept to designed ecosystem.

"Omar was great he delivered clean Product Design that matched our vision perfectly. Fast turnaround, clear communication, and results that exceeded expectations. Highly recommend."

Rayyan Khan

Co-Founder, VRYFI NOW

Let's See If

we are the right fit

15 minutes. We'll look at what you have and you decide if it's worth moving forward.

Elevate Studio logo — branding and product design agency

Navigate

Blogs

Book a call

Case Studies

connect

Twitter/x

LinkedIn

© 2024 ELEVATE STUDIO LLC

CAIro · Wroclaw · Oman

Navigate

Blogs

Book a call

Case Studies

connect

Twitter/x

LinkedIn

© 2024 ELEVATE STUDIO LLC

CAIro · Wroclaw · Oman

© 2024 ELEVATE STUDIO LLC

CAIro · Wroclaw · Oman

Navigate

Blogs

Book a call

Case Studies

connect

Twitter/x

LinkedIn

BBooookk  aa  CCaallll